Shipping Regions
At this time, we ship exclusively within
Australia.We are a small-batch, family-owned business and deeply committed to quality, sustainability, and slow farming. As we grow, we will bring Kyveli to more corners of the world but for now, we’re focused on serving our Australian community with care and intention.
Order Processing Times
All orders are packed with love and care from our Sydney HQ. Please allow:
- 1–3 business days for processing and packaging.
- You’ll receive an email with tracking details as soon as your order is on its way.
During high-demand periods (like launch week or holiday seasons), processing times may extend slightly. Thank you for your patience as we hand-wrap and prepare each parcel with ritual-like precision.
Shipping Rates & Times
We offer
standard and
express shipping options at checkout:
| Shipping Method | Estimated Delivery Time |
|---|
| Standard | 2–8 business days |
| Express | 1–3 business days |
Delivery Issues or Damages
We take the utmost care in packing your order, but if your parcel arrives damaged or something isn’t quite right, please contact us at
hello@kyveli.au within 7 days of receiving it. Be sure to include your order number and photos so we can resolve it swiftly.
Questions?
We’re always here to help. Reach out to us at
hello@kyveli.au for any shipping-related questions, or just to say hi.
